Cancellation Policy & Booking Terms – Provence Chefs Expérience

The following cancellation policies apply to all chef and tour reservations made through Provence Chefs Expérience:

Third-Party Services & Provider Responsibility: We carefully select partners (such as private chefs and tour guides) to offer you exceptional experiences. However, these providers operate as independent contractors with their own terms, cancellation policies, and operational responsibilities.

We are not responsible or liable for unforeseen events, service interruptions, or personal dissatisfaction with a third-party provider’s work. Each provider is solely responsible for the service they deliver.

While we appreciate immediate client feedback to maintain high quality standards across our network, we do not issue refunds or reimbursements for independent provider services. Any claims or reimbursement requests must be handled directly with the provider in question.

Independent Policies: Each private chef and service provider maintains their own cancellation policy for meals or guided tours.

Deposits: To secure bookings, providers may request a deposit, determined on a case-by-case basis and calculated as a percentage of the total service cost.

Further Details: Please inquire at the time of booking. The service provider will share all relevant terms based on your selected experience.